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Set up my email account on Android

Learn how to set up your Professional Email account on the mail app that came on your Android device. Then you can send and receive business emails from your phone.

Note: This article is for Professional Email only. For Office 365, see Android: Set up email; for Workspace, see Set up my email on Android

The steps to set up email on your Android device may vary depending on the make, model and your network provider. However, all the information you need to set up your account (username, password, server settings) is in these steps.

  1. Open your email application.
  2. If you already have an email account set up, press Menu and tap Accounts.
  3. Press Menu again and tap Add account.
  4. Type your Email address and Password, and click Next.
  5. Tap IMAP.
  6. Enter these settings for the incoming server:
    IMAP (Incoming mail server)
    Username Enter your full email address.
    Password Enter your email account password.
    IMAP server imap.secureserver.net
    Port 993
  7. Enter these settings for the outgoing server:
    SMTP (Outgoing mail server)
    SMTP server smtpout.secureserver.net
    Port 465
    Security type None
  8. Select Require sign-in and make sure your Username (your full email address) and Password are correct.
  9. Tap Next.
  10. Tap Next again. Then name your account and enter the name you want to display on outgoing messages.
  11. Tap Done.
  12. That's it. Send yourself a test email from your webmail, to make sure you can receive mail on your Android. Reply to that message, to make sure your outgoing server works.

More info

Some Android devices and mail clients do not require sign in. If the settings above are not working for you, go back to step 7 and uncheck Require sign-in, then proceed with setup.

If you follow the steps and you can't receive or send email, contact customer support for help. You might need to make some additional changes depending on where you live and which ISPs you use.

Note: As a courtesy, we provide information about how to use certain third-party products, but we do not endorse or directly support third-party products and we are not responsible for the functions or reliability of such products. Third-party marks and logos are registered trademarks of their respective owners. All rights reserved.


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